Legal

Refund Policy

This Refund Policy explains how Veroo handles subscription cancellations, refund requests, and billing issues.

Last updated: May 8, 2026

Scope

This policy applies to purchases made through Veroo's official checkout or billing provider.

Cancellation

You may cancel a subscription according to the options available in your account or billing portal. Cancellation stops future renewals but does not automatically refund past charges.

Refund requests

Subscription charges are generally not automatically prorated or refunded after a billing period has started, unless required by law or stated by the payment provider.

Billing issues

If you believe you were charged in error, charged twice, or cannot access paid features after payment, contact [email protected] with the account email and payment details.

Third-party payment rules

If payment is processed by a third-party provider, that provider's terms, checkout page, receipt, and refund process may also apply.

Changes

We may update this policy as our billing setup changes.

Billing support

Questions or requests can be sent to [email protected]

Refund Policy | Veroo