Privacy Policy

Last updated: March 13, 2026

This Privacy Policy explains how Veroo collects, uses, stores, and protects personal data when you use Veroo.

1. Information we collect

We may collect the following categories of information:

• Account details such as email address and authentication provider
• Topics, conversations, and Live Docs you create inside Veroo
• Usage and service data, such as message counts and feature usage
• Subscription and billing-related data processed through our payment provider

2. Why we process your data

We process personal data to:

• Provide and operate the Veroo service
• Authenticate users and secure accounts
• Generate AI responses and maintain structured documents
• Process subscriptions, payments, cancellations, and refund reviews
• Improve reliability, safety, and product quality

3. AI processing

Conversation content may be processed by third-party AI model providers so Veroo can generate responses and maintain Live Docs. We do not use your content to train third-party AI models by default.

4. Payment processing

Payments are processed by third-party payment service providers. Those providers receive the information necessary to complete billing, tax, fraud screening, cancellation, and refund-related operations under their own terms and privacy obligations.

5. Storage and security

We store service data using infrastructure designed to restrict access by account. Data is protected in transit and at rest using industry-standard security measures, including secure transport and database access controls.

6. Retention

We keep your data for as long as it is needed to provide the service, maintain your account, comply with legal obligations, and resolve disputes. You may request deletion of your account and associated content.

7. Your rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request export of your data where applicable
• Object to or restrict certain processing where legally available

8. Third-party services

Veroo relies on third-party services for infrastructure and operations, including:

• Authentication and database providers
• AI model providers
• Payment service providers
• Hosting and deployment providers

9. Cookies and similar technologies

We use essential cookies and similar technologies for authentication, session management, security, and core product operation. We do not rely on third-party advertising cookies on the public website.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material updates will be reflected by updating the effective date on this page.

11. Contact

For privacy questions or rights requests, contact [email protected]. For general support, contact [email protected].